Contact

We accept the e-mail or telephone inquiries of about our hotel.
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Contact by telephone:
+81-73-422-1200

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    Privacy Policy

    Policy on the Protection of Personal Information

    HOTEL LANDMARK WAKAYAMA (hereinafter referred to as “the hotel”) considers that we are socially
    responsible for handling personal information collected from customers by protecting them.
    All of employees in the hotel obey the Privacy Policy that established to manage personal information.

    The purpose of collection and use of personal information

    1. The purpose of collection
      The hotel asks guests to offer us personal information.
      Please check your information by yourself before offering us.
      This policy is for several services (including guestroom reservation, applying for prize, survey, notification, mail services, member services and so on).
    2. The contents of collection
      The hotel ask name, address, phone number, e-mail address and birthday for identifying each indivisuals.
      There is no need to offer all of information. (Then some of services may be unavailable.)
    3. The purpose of using
      The hotel uses personal information of guests only to confirm reservation of stay, identify each guests for member services and contact each guests in need.
    4. Offering
      The hotel doesn’t collect or use personal information of guests without notice. Even when that is permitted, the range of use is limited in each purposes. The hotel doesn’t disclose any personal information except when it is permitted or required by the law.

    Security measures for personal information

    Personal information retained by the hotel are managed strictly.
    The hotel creates operating rules against cracking, theft and so on.
    In addition, the hotel educates employees based on the operating rules. These measures are regularly reviewed for continuous information security,

    About compliance

    The hotel makes effort to comply with the laws and regulations. For security, the hotel obliges the training to employees

    Disclosing, altering or deleting personal information.

    When there is need for disclosing, altering or deleting personal information, the hotel obeys laws and the rule that we set.
    Contact us about personal information from 9 a.m. to 6 p.m.
    Then we do personal identification.
    TEL: +81-73-422-1200